monday.com Enterprise security features: Complete audit guide for compliance teams
I'm the compliance officer at a healthcare company evaluating monday.com Enterprise. We need to pass a security audit and need detailed information about: SSO options (SAML, OIDC), data encryption (at rest and in transit), audit logging capabilities, data residency options, and GDPR compliance features. What security features are actually available at the Enterprise level and what's just marketing?
2 Answers
I've done multiple monday.com Enterprise security audits. Here's the reality: SSO supports SAML 2.0 and OIDC with any major IdP (Okta, Azure AD, OneLogin). Encryption is AES-256 at rest, TLS 1.3 in transit - this is real, not marketing. Audit logging is available but has limits - you get user activity logs, item changes, and login events, but not granular column-level change history. Data residency: Enterprise allows choosing US, EU, or AU data centers at signup - this is a contractual commitment, not just a setting. For GDPR: they offer DPA, data processing agreement, right to deletion workflows, and data export in standard formats. One thing to verify: the 'Advanced Permissions' feature in Enterprise allows granular board-level access control, but workspace-level permissions are still limited compared to some competitors.
Additional considerations: monday.com is SOC 2 Type II certified and ISO 27001 compliant. For HIPAA, they have a BAA (Business Associate Agreement) available on Enterprise plans - this is crucial for healthcare. The 'Session Management' feature allows forcing re-authentication after inactivity. One gotcha: while they support SCIM for user provisioning, the implementation is basic - you can't map all Azure AD groups to monday workspaces automatically. Also, the audit logs only go back 90 days on most plans - if you need longer retention, you need to export and store them yourself.